Senior Telephone Sales Associate

Job Description:
Hi there, I?m Sebastian, a Senior Telephone Sales Associate here at Bank of America.
Our clients are at the heart of everything we do. As a Senior Telephone Sales Associate, I represent the bank, but I also work to find the best products and services for the person on the other end of the line.
As part of the Preferred Sales line of business, my main responsibility is to act as the primary inbound contact for our deposit or credit card clients. I listen, educate, answer detailed questions, and sell?all to help our clients achieve their financial goals. I?m responsible for sales, operations, quality, and client experience. It?s a lot of responsibility, but I?m up for the challenge. And I don?t do it alone: I work together with various business partners to deliver world-class service from a world-class team. The best part of my job is being in an exciting and high-energy environment.
My team collaborates in the office _and_ in the community. Together, we do a lot of volunteering and neighborhood clean-up, which is supported by the company. In fact, Bank of America has invested $1 billion to help build thriving communities and develop community-minded high school students. They support us too, with benefits like parental leave, tuition reimbursement, career development and more.
As a Senior Telephone Sales Associate, I know I?m doing something important. I?m making an impact on our clients as well as my own career.
If Sales with Bank of America sounds like your next challenge, please apply. And good luck!
Minimum skills
+ Have sales experience, which can include cross-selling, upselling, and referrals for products and services
+ Are an influencer, but you are also a listener
+ Possess strong organization and communication skills
+ Have an ability to multi-task and work best as part of a team
+ Have a strong ability to engage and build rapport with customers (begin a conversation, build rapport, and handle objections)
+ Are comfortable with receiving ongoing performance feedback and coaching
+ Are comfortable with learning new technologies and processes
+ Have at least intermediate-level computer skills
Desired skills
+ Experience working in a call center
+ Experience in the banking/financial services industry
+ Previous telephone sales experience
Minimum qualifications:
+ One year of sales experience, which can include cross-selling, upselling, and referrals for products and services
Posting Date : 04/13/2018
Location :
- United States
Travel : No
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
Weekly Schedule : Multiple shifts available
Assistance for Applicants with Disabilities
Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .
Diversity & Inclusion
At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Frequently Asked Questions
Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.

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