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Client Services Analyst - ANL (GEN)

Job Description
"I spend my day helping our clients understand the athena system and how to use it better," Tim Arbo, Senior Client Service Analyst
Passion for healthcare? Interested in supporting medical staff as they use our software to take care of patients. Check out more info on this role: Client Support Center Video
Now Hiring for our August class ? full & part-time available.
Ideal candidates will/have:
Proven track record of customer service
Provide exceptional support to clients
Ability to multitask across multiple tools, diagnose issues and provide solutions via telephone with client
Resolve, track and response to all Client inquires in a timely manner
Working cross-functionally (this may include multiple departments, divisions, states and countries) to continuously improve our service
Fully participate in the drive to accomplish all department and corporate goals
Become an engaged, and active participant in athenahealth's culture and mission
This role is based in the Belfast, Maine office with onsite caf?, walking trails, bring-your-dog to work days and casual dress code.



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