Population Health Data Associate

Job Description
The Opportunity:
Population Health is the future of healthcare, driven by payer contracts that reward value by improving patient outcomes and managing cost growth. This new frontier of Accountable Care Organizations is rapidly growing, with just a handful of ACOs a few years ago to over 750 today, covering millions of lives. athena's cloud-based software enables organizations to monitor their patient population, with a focus on quality of care and financial health. It drives results with its patient outreach services, which help clients close gaps in care and engage patients with chronic conditions. The Data Services team makes this possible through its mission to engineer and maintain an infrastructure that supports the transformation and analysis of big data in the healthcare space. We are an expanding team, having evolved from a start-up acquired by athena to a division that is now helping to drive the company's growth.
Position Summary:
Using a proprietary ETL process, Pop Health Data Operations Associates help maintain the tools that transform data from a wide variety of sources into a standardized format that supports analysis and produces actionable insights, and assist their Managers/teams/stakeholders with process improvement efforts . Data Services team members are motivated by tackling large problems and building processes and tools that will help the organization scale. Data Operations team members strive to conquer the complexity and messiness of data from payers, EMRs, and labs to truly make an impact on healthcare.
Responsibilities include but are not limited to:
40% Data Maintenance
Support seamless flow of data from source to the front-end application
Using SQL and other tools, monitor and analyze data - in order to explain performance variation and trends as client data is migrated into athena's systems (and back to client again)
Proactively identify, research, understand, and work with feed data/programming structure to resolve issues that impact client business success
Leverage and build test plans and metrics to validate success of the team's work
Be responsible for reconciling routine data feeds to system published data
Act as go-to resource for analysis and in-depth understanding of source data
Provide updates to internal team, Managers, and other internal stakeholders around structure of client data feed workflows in order to help others answer client questions or address requests
30% Process Improvement/Scalability
Contribute to optimization and automation of standard processes by identifying recurring issues across monthly publishes or across varying client feeds; researching solutions; and then executing upon agreed-upon next steps in a timely and accurate manner
Work on projects that enhance and optimize code base to improve scalability and performance
25% Relationship Management
Proactively research and resolve data issues that impact client success
Collaborate with internal teams to improve the data integration system
Provide support and guidance to cross-functional teams a technical resource
5% Special Projects
Assist with ad-hoc data operations needs and cross-functional projects within Population Health
Education, Experience, & Skills Required:
BA or BS degree
2+ years of professional experience with relational databases ? writing queries and managing data; SQL programming experience preferred
Understanding of data management tools and analysis techniques
Understanding of healthcare data and value-based contracts preferred
Experience in analyzing complex business problems
Knowledge and understanding of athenahealth product suite and business model preferred
Behaviors and Abilities Required:
Meticulous attention to detail
Self-starter who can come up to speed on various technologies and methodologies with minimal training
Adaptability and comfort with ambiguity as we grow offerings with diverse requirements, stakeholders, and opportunities ? and sometimes with constrained resources
Ability to communicate effectively with internal and external stakeholders at various cohort levels
Utilizes professional attitude and comfort working in a corporate setting populated by diverse types of people; able to maintain poise and a sense of humor in stressful situations
Proactive approach to identifying solutions to problems and to taking on work that helps collective team meet their goals
Ability to independently prioritize, drive results, and meet deadlines
Ability to dive deep into information and articulate core findings to the broader group
Able to expresses complex issues succinctly and logically
Able to execute multiple project work streams simultaneously and transparently, ensuring that all internal and external stakeholders understand the projects' goals and deliverables
Ability to influence others through enthusiasm, commitment, and vision rather than direct line authority

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